Vevox offers several channels to find information or request support:
Help site: Search for help articles, videos and advice https://help.vevox.com/hc/en-us
Live chat: Live Reponses 9am-5pm GMT Monday to Friday*. Outside of these hours, messages left in live chat will be responded to within 24 business hours. Find live chat in the bottom right corner of the website, the help site and your Vevox account dashboard.
Website: complete the web form at https://www.vevox.com/contact and a support agent will be in contact with you within 48 business hours*.
Email: email firstname.lastname@example.org and a support agent will be in contact with you within 48 business hours*.
Phone: Call +44 1428 748376 within UK office hours 9am-5pm GMT Monday to Friday*
Social Media: Our social media channels are used for Vevox and the customers community to share insights and news. They are not monitored to respond to support issues therefore we do not recommend using them for this purpose.
*If your organisation has a campus/company wide enterprise install of Vevox you may access to an increased level of support. Please refer to your internal Vevox information resource for further information.