Read more about our security and data privacy policies. Click on the questions below to reveal the answers.
Answer: Yes. It’s available here on our website.
ANSWER: Yes, we can complete these documents on your behalf, or provide any required details. Contact us.
ANSWER: Vevox is hosted on the AWS (Amazon Web Services ) infrastructure in the EU-West-1 region (Ireland) Read more.
ANSWER: In short… security, simplicity and peace of mind. Read more.
ANSWER: Yes, all communication between the mobile application and the data centre is secure and encrypted. Read more.
All communication between the Vevox dashboard and data centre is also secure and encrypted. Read more.
ANSWER: To ensure participant anonymity all participant IP addresses are anonymized and the information is not stored and therefore cannot be shared under any circumstance.
ANSWER: Vevox is regularly subject to ‘Penetration tests’ (authorised cyber-attacks) as part of client purchasing processes in order to provide assurances on security.
ANSWER: By allowing everyone to contribute there is an inherent risk of receiving inappropriate questions or comments. However, instances of this are very unlikely and can be eliminated. Vevox features profanity filters, the ability to edit text responses on the fly and all responses can be viewed and moderated before displaying back to participants. You can choose the appropriate approach for your audience.
ANSWER: As an enterprise software platform, Vevox has admin features to assign users access to specific accounts or even a specific session. No need to break security policies by sharing accounts or logins, and your data can be kept private or shared only with a limited group.
ANSWER: No, this is your data, we just provide the means to collect and store it. Given you don’t know what data you will collect yet, this is true whether you are on a free account or paying one.
ANSWER: One of the key benefits of Vevox is that contributions can be TRULY anonymous. Not only does that elicit the most honest and uninhibited responses but it keeps things really simple in terms of GDPR and data security as you simply don’t have any personal data. In cases where personal data must be collected it is secure and managed accordingly to GDPR guidelines.
ANSWER: The unique 9-digit ID to access Vevox session makes guesswork or happening upon the wrong session next to impossible. As an extra security measure, you have the option of adding a secondary passcode to the joining process. This requires participants to first enter the 9-digit Session ID and then they will be prompted to enter the passcode as well. There is also a clever additional security feature in the back end that reduces this risk further. To add another layer of security, Microsoft single sign-on (SSO) can be utilized but this of course removes the anonymity.