Read more about our security and data privacy policies. Click on the questions below to reveal the answers.
Answer: Yes. Read more about our commitments on our Privacy Policy here.
Answer: Yes. It’s available
here
on our website.
ANSWER: Yes, we can complete these documents
on your behalf, or provide any required details.
Contact us.
ANSWER: Vevox is hosted on the AWS
(Amazon Web Services ) infrastructure. Depending on your
location, data is either stored in EU-West-1 region (Ireland)
or in the US-East region, North Virginia (USA).
Read more.
ANSWER: All data is owned by the Vevox account
owner. Read our
privacy policy
for more.
ANSWER: In short… security, simplicity and
peace of mind.
Read more.
ANSWER: Yes, all communication between the mobile
application and the data centre is secure and encrypted. Read more.
All communication between the Vevox dashboard and data centre is
also secure and encrypted.
Read more.
ANSWER: To ensure participant anonymity all participant
IP addresses are anonymized and the information is not stored and
therefore cannot be shared under any circumstance.
ANSWER: Vevox is regularly subject to ‘Penetration
tests’ (authorised cyber-attacks) as part of client purchasing processes
in order to provide assurances on security.
ANSWER: By allowing everyone to contribute there
is an inherent risk of receiving inappropriate questions or comments.
However, instances of this are very unlikely and can be eliminated.
Vevox features profanity filters, the ability to edit text responses
on the fly and all responses can be viewed and moderated before displaying
back to participants. You can choose the appropriate approach for
your audience.
ANSWER: As an enterprise software platform, Vevox
has
admin features to assign users
access to specific accounts or even a specific session. No need to
break security policies by sharing accounts or logins, and your data
can be kept private or shared only with a limited group.
ANSWER: No, this is your data, we just provide the
means to collect and store it. Given you don’t know what data you
will collect yet, this is true whether you are on a free account
or paying one.
ANSWER: One of the key benefits of Vevox is that
contributions can be TRULY anonymous. Not only does that elicit the
most honest and uninhibited responses but it keeps things really
simple in terms of GDPR and data security as you simply don’t have
any personal data. In cases where personal data must be collected
it is secure and managed accordingly to GDPR guidelines.
ANSWER: The unique 9-digit ID to access Vevox session
makes guesswork or happening upon the wrong session next to impossible.
As an extra security measure, you have the option of adding a secondary
passcode to the joining process. This requires participants to first
enter the 9-digit Session ID and then they will be prompted to enter
the passcode as well. There is also a clever additional security
feature in the back end that reduces this risk further. To add another
layer of security, Microsoft single sign-on (SSO) can be utilized
but this of course removes the anonymity.