Is Vevox GDPR compliant?
Yes. It’s available here on our website.
Can I see a copy of your T&C’s?
I need to complete a (very detailed!) security questionnaire as part of our procurement process, can you help?
Yes, we can complete these documents on your behalf, or provide any required details. Contact us.
Where is the Vevox data stored and by who?
Vevox is hosted on the AWS (Amazon Web Services ) infrastructure in the EU-West-1 region (Ireland) Read more.
Who owns the collected data/Responses gathered through Vevox?
Why does Vevox use a 9-digit ID to access a session?
In short… security, simplicity and peace of mind. Read more.
Is data transmitted from participant apps encrypted?
Yes, all communication between the mobile application and the data centre is secure and encrypted. Read more.
All communication between the Vevox dashboard and data centre is also secure and encrypted. Read more.
Do you register and store participant IP addresses?
To ensure participant anonymity all participant IP addresses are anonymized and the information is not stored and therefore cannot be shared under any circumstance.
How is Vevox’s security rated or tested?
Vevox is regularly subject to ‘Penetration tests’ (authorised cyber-attacks) as part of client purchasing processes in order to provide assurances on security.
Does anonymity mean there is a risk of ‘trolling’ or inappropriate behaviour?
By allowing everyone to contribute there is an inherent risk of receiving inappropriate questions or comments. However, instances of this are very unlikely and can be eliminated. Vevox features profanity filters, the ability to edit text responses on the fly and all responses can be viewed and moderated before displaying back to participants. You can choose the appropriate approach for your audience.
Can colleagues see my session data and results?
As an enterprise software platform, Vevox has admin features to assign users access to specific accounts or even a specific session. No need to break security policies by sharing accounts or logins, and your data can be kept private or shared only with a limited group.
Will Vevox EVER share my results data?
No, this is your data, we just provide the means to collect and store it. Given you don’t know what data you will collect yet, this is true whether you are on a free account or paying one.
With GDPR in mind, what happens to personal data collected?
One of the key benefits of Vevox is that contributions can be TRULY anonymous. Not only does that elicit the most honest and uninhibited responses but it keeps things really simple in terms of GDPR and data security as you simply don’t have any personal data. In cases where personal data must be collected it is secure and managed accordingly to GDPR guidelines.
How do I stop unwanted attendees accessing a session? The unique 9-digit ID to access Vevox session makes guesswork or happening upon the wrong session next to impossible. As an extra security measure, you have the option of adding a secondary passcode to the joining process. This requires participants to first enter the 9-digit Session ID and then they will be prompted to enter the passcode as well. There is also a clever additional security feature in the back end that reduces this risk further.
To add another layer of security, Microsoft single sign-on (SSO) can be utilized but this of course removes the anonymity.