Here are some useful tips to ensure a smooth polling experience:
1. Start Your Session First
Before launching your session or online class, make sure your session is set to ‘Start’. Until the session is started:
- Participants won’t be able to join or log into the participant app.
- If your session is in ‘Stopped’ mode, it will be inactive and won’t be visible to participants.
2. Trouble Launching a Session?
If your session is already started but won’t launch, try refreshing your browser. This often resolves the issue.
3. Saving & Downloading Data Images
Once polling is complete, you can download all data images at once for use in PowerPoint or reports.
- The images will be saved in your Downloads folder as a ZIP file.
- Inside the ZIP file:
- Poll images will be stored in the Polls folder.
- Survey images will be in the Survey folder.
- No Q&A folder will be included, as the Q&A section does not contain images.
- The Session Summary file will provide overall session stats.