Websocket Errors – What to Do?
Vevox relies on real-time data exchange, using websocket connections over port 443 (HTTPS) to ensure smooth performance across the dashboard and participant apps. There is no fallback to a non-persistent connection, meaning your network must allow websocket connections for Vevox to function properly.
If you see an error related to websockets, it’s often because your organization or institution has a proxy server or VPN that blocks these connections. In this case, you’ll need to contact your IT department and request that websocket communications be allowed for Vevox.
Domains to Unblock
To ensure Vevox runs smoothly, the following domains must be accessible:
- *.vevox.com
- *.vevox.app
- *.meetoo.io
- *.meetoo.com
- *.lumireactor.com
Required Ports
Vevox operates using:
- Port 443 (HTTPS) for secure data transmission
- Port 80 (HTTP) (used only for redirecting to HTTPS)
Vevox never transmits data over unencrypted channels—all data is encrypted in transit to ensure security.