Accessing the Analytics Dashboard
To view your usage data, go to the Analytics option in the dashboard. Set your desired date range—the default view shows the last 30 days. The dashboard will then update with statistics for all users in your Enterprise or Institution account.
Analytics can be viewed at three levels:
- Total account usage – Overall engagement across the entire organization.
- Usage by department – Breakdown of activity by department.
- Usage by person – Insights into individual user participation.
The default view always displays Total account usage, but you can switch to department or individual reports when needed.
Key Metrics in the Analytics Dashboard
1. Usage Summary
This section gives an overview of key engagement metrics, including:
- The total number of sessions conducted.
- The total number of participants across all sessions.
- The average participation rate, which reflects the proportion of participants that interacted after joining a session.
- The total number of polls asked during the period.
- The total number of Q&A interactions, including host messages.
- The number of surveys started.
Daily Breakdown
For a closer look at specific days, click on any point in the graph. This will display:
- The number of active participants on that day.
- The total sessions run.
- The number of participants who joined.
2. Analyzing Usage by Department
If departments have been set up in your Vevox account, analytics will display which departments have used Vevox the most. For example, a report might show that 174 sessions were run in a given period, with the Customer Success Team leading in activity, followed by Sales.
Hovering over the graph reveals detailed percentage breakdowns. Clicking on a department name will exclude it from the graph, allowing you to focus on specific comparisons. Clicking it again will reinstate it.
This breakdown helps identify which teams are highly engaged and which might need additional support or training to make better use of Vevox.
3. Identifying the Most Active Users
Scrolling further down, Account Admins can see a list of the users who have conducted the most Vevox sessions. This is useful for recognizing power users and understanding engagement levels across the organization.
4. Feature & Integration Usage
The analytics dashboard also tracks how often key Vevox features are used, comparing:
- Live Polls
- Q&A interactions
- Surveys (including self-paced quizzes)
For example, a report might show that Live Polls were used in 162 out of 174 sessions, Q&A in 160 sessions, and Surveys in 131 sessions.
Additionally, the Integrations Usage section monitors how often Vevox is used with PowerPoint, Microsoft Teams, and Webex. Reports might indicate that Teams was used in 18% of all sessions, providing insights into adoption trends for third-party integrations.
5. Engagement Tracking
The Engagements chart gives a cumulative total of all participant interactions, including:
- The total number of poll responses submitted.
- The total number of Q&A messages received.
- The total number of likes on Q&A messages.
- The total number of survey responses collected.
Clicking on the chart will break these stats down by individual days.
6. Session Activity & Data Exports
A detailed session activity log lists all sessions within the selected date range, showing:
- The date of each session.
- The session name and owner.
- The number of participants who joined.
- The participation rate for each session.
To analyze data further, click the Export button to download an Excel report containing all analytics. This allows for custom chart creation and in-depth analysis.
Analytics data is updated every 24 hours to ensure accuracy.
Viewing Department-Specific & Individual Stats
To focus on a specific department, click on its name in the Sessions by Department graph. The dashboard will adjust to show only that department’s data for the selected timeframe.
For individual user statistics, click on a person's name, and the dashboard will update accordingly. To return to the full analytics view, click next to the Sessions by Department graph.
For any further questions, reach out to support@vevox.com.