Account Analytics Usage Reports

You need Account Admin rights to access the account analytics.

How to use the usage analytics dashboard

You can view your Vevox usage data in the dashboard. Simply click on the analytics tab at the top, enter your required date range – (the default setting is the last 30 days). The dashboard will update with the relevant usage data for the specified period for all users in your Enterprise or Institutional account. 

Note that this reporting can be viewed in three different levels:

1. Total account usage
2. Account usage by department
3. Account usage by person

The default analytics will always show the Total account usage. (See the bottom of the article how to view the account usage by department and the account usage by user.)

Totals summary

This provides the following information:

1. Total number of sessions run during the period.
2. Total number of participants that took part in all the sessions.
3. The average participation rate across all the sessions. (Some participants might join a session, but not take part in any interaction.)
4. Total number of polls asked.
5. Total number of Q&A interactions (this includes the announcements/host messages as well.)
6. Total number of surveys started.

Chart overview

 You can click on a particular day to see the stats for that specific day showing the:

1. 1. Active participants
   2. The number of sessions
   3. Total participants

Sessions by Department

If you have departments set up in your Vevox account – it will show the breakdown of which departments have run the most sessions.

This example shows that there were 174 sessions run in total for the specified period. The Customer Success Team had the most sessions followed by the Sales department.

Hover over the graph to see the actual break down percentages.

Account admins can now visually compare different departments and see who uses Vevox the most. Click on the actual department name and it will be excluded from the graph. Click on it again to include it.

It is handy to see which department has the highest participation rate, most sessions, Q&A comments etc. Departments with less Vevox engagements might find it helpful to get assistance & tips from the more successful departments.

Most active users

Account admins can see who has run the most Vevox sessions. Scroll down to see all the names.

Feature Usage

This indicates how much usage the main Vevox features have been getting.  It compares Live Polls, Q&A and Survey features (remember self-paced quizzes will be reflected under the Survey feature).

This example shows that the Live Poll feature has been used in 162 of the 174 sessions. The Q&A has been used 160 times out of 174 sessions and the Survey feature has been used 131 times.

Integrations Usage

This section shows the historical usage of the three main Vevox integrations, these are - PowerPoint Add-in, Teams and Webex.

From this example we can see that the Teams integration was used 31 times out 174 sessions, or 18% of the time.

 

Engagements

This chart shows the accumulative total of all the engagements for the specified period through:

1. Total number of poll responses received.
2. Total number of Q&A messages.
3. Total number of likes for the Q&A messages
4. Total number of Survey responses.

 Click on the actual chart to see the breakdown per day.

Session Activity

This section provides a list that makes up all the sessions relevant to the specified period.

You can see the date, the session name, the session owner, how many participants joined the session as well as the participation rate. Scroll down to see all the sessions.

Export

This also goes by date range, by pressing the export button you get an excel spreadsheet with all the collective data to create own charts and do further analysis.

 Note: The account analytics gets updated every 24-hours.

Specific department & individual user stats

To see the usage of one department only, click on the chosen department in the ‘Sessions by Department’ graph. All the analytics will now only show stats relevant for that department in the specific time frame.

If you would like to see individual user stats, click on the user’s name and the analytics will update accordingly.

To see the amalgamated analytics again, click next to the ‘Session by Department’ graph.