A word cloud is a collection or cluster of words depicted in different sizes, or an image that visualizes the most important words. The bigger and bolder the word appears, the more often it’s mentioned within a given poll and the more important it is. Participants use textbase responses that forms the word cloud image. Remember, participants can send in multiple responses, either as an individual word or a short phrase. Twenty is the maximum number of letters per response. Participants can also use emojis in their feedback that will display in the word cloud.
To create a word cloud poll:
In the Polls section select the '+ Create new' button.
Select 'Word Cloud' as the poll type.
Enter the 'Question title' or question of your poll.
If you prefer, add an image to the poll question by clicking on the picture icon. Either upload a preferred image from your computer or use the built-in library of licensed images. (If you have a Free account, you will not have access to this feature.)
Press 'Create'.
When the results of the poll are displayed they will appear as a word cloud with the most frequently used words or short phrases appearing larger compared to words used less frequently. 
How to download your word cloud report
Navigate to the 'Data' section in the main menu and scroll down till you reach the word cloud question.
Then select the option 'Download as an image' to get a PNG file with the word cloud results displayed. 
Turning your profanity filter on or off for world cloud
The profanity filter, will as a default be turned on for all participant comments in the Q&A message board, all text responses, or for word clouds.
If you wish to disable or enable it, follow these steps:
Go to your session list.
Select the session you want to change.
Select 'Settings' in the navigation menu.
Select the 'Features' tab
Under 'Poll settings' toggle the profanity filter setting between 'on' or 'off'
Press 'Save'.