Upvotes and downvotes in the Q&A board

In this article we cover:

1. What are upvotes and downvotes?
2. How to activate upvotes
3. How upvotes work
4. How to activate downvotes
5. How downvotes work
6. Dashboard view
7. Present view
8. Participant app
9. The data report

1. What are upvotes and downvotes

In Vevox Q&A, upvotes (Most Likes) let participants show support for a comment or question. It’s an easy way to highlight the most relevant, interesting, or important submissions during your session. Upvotes are also helpful for identifying the most pressing issues.

Downvotes, on the other hand, let participants express that a comment is irrelevant, unhelpful, or off-topic.

• Comments with more upvotes will rise to the top when sorted by ‘Most Likes’.
• Downvotes can reduce a comment’s ranking.
• If a comment’s total score drops below zero, the exact number of downvotes will not be shown to participants—only a "<0" indicator will appear next to the comment.
• However, hosts can always view both upvote and downvote totals in the dashboard and data report.

2. How to activate upvotes

The upvote feature is always on when Q&A is active and cannot be turned off. In this example, the Present view comments are sorted by 'Most Likes,' with the comment with the most upvotes appearing at the top.

3. How upvotes work:

• As soon as a comment or question appears on the Q&A board in the participant app, participants can upvote it.
• Participants can only upvote a comment once.
• Participants can upvote their own comments.
• Clicking the upvote button again will remove the upvote from the comment.
• Remember to sort the Q&A board by 'Most Likes' to ensure the most pressing issues are displayed at the top. 

The dashboard reflects the same vote count. You can filter messages by:

• Most Liked
• Most Recent
• Oldest

4. How to activate downvotes

Downvoting can be toggled on or off at any time, before or during your session. If downvotes are turned off mid-session, all previous downvotes will be disregarded.

To enable downvotes:

Go to Settings.
Select the Q&A tab.
Toggle ‘Downvotes’ to ON.

5. How downvotes work:

• Once enabled, participants can upvote, downvote, or skip voting on any comment.
• The total score of each comment is updated based on the combined votes.

6.  Dashboard view

In the dashboard, hosts will see:

• The total number of upvotes and downvotes for each comment.
• This view helps prioritize or moderate discussion content effectively.

7. In Present View

• Participants only see the cumulative score (upvotes minus downvotes).
• If the score is negative, a "<0" icon is shown—no exact negative number is revealed.

8. Participant App

• The app displays the cumulative score next to each comment.
• If the score drops below zero, it will be displayed as "<0".

9. The data Report

The Q&A section of the data report includes:

• The data report will offer a detailed summary of upvotes and downvotes.
• If your session is set to Identified, you’ll know who submitted each comment, but not who voted up or down.