When you have been using the Q&A board and want to address a new topic, separate from the previous comments & messages, you can clear the current Q&A board and start afresh.
The best way to achieve this is to archive all the messages in the Q&A board (in other words, move the published messages to the archive folder) and then send an announcement to confirm that a new topic will now be addressed. When you archive the messages, it will clear the current Q&A board of all comments, but all those messages will still be available in the data report for later referral.
Clearing a Q&A board is helpful when you want to:
- steer the conversation in a completely different direction especially in Town Hall meetings
- change with panel discussions from one topic to a next
- if you want to start a new Q&A board with a new session
- if you want to introduce new speakers and invite new comments
To clear a Q&A board and start new conversations:
Select all the messages in the dashboard under the Q&A section.
Move all the messages to the archive folder.
Finally, send an announcement to inform participants that a new topic will now be addressed.
